Last Updated: Tuesday 7th April 2020.

Please note. In order to ensure the safety of our staff during the coronovirus lock down period, and keep social distancing between different households - we are currently working with only one person in the shop at any given time. To streamline the order processing, we are alternating each day between a designer (who designs and cuts your orders) and a packer (who packs and dispatches your orders). This means that our cutting updates will only be available every other day in line with a designer being in the shop. Thank you.

Design Stages

ALL orders go through our five-stage design process. As we are a craft wholesaler, and sell thousands of different shapes and KITs in various shapes and sizes - as well as offering personalised options, we do not keep any items physically cut in stock. ALL products ordered have to be manually designed and uploaded into our machines, and then cut and sanded before dispatch. Therefore all orders, including blank shapes are subject to our design process and current turnaround times.

The only exception to this are our acrylic star reward jar tokens. As we sell these by the hundreds each day, to reduce acrylic wastage, these are cut by the sheet, and stored in our shop ready for use.

If your order is at the CUTTING stage as per date listed above, then your order will be shipped within 24-48hrs.