Turnaround Time & Processing Date
Last Updated: Tuesday 27th October 2020.
Current Turnaround Time: |
15 Working DaysPlease note. This is working days i.e. Monday to Friday - not calendar days. Our working hours are upto 4:30pm. ALL orders are subject to our current turnaround time, inc. blank wood and acrylic shapes. WE DO NOT ACCEPT ANY ADD-ONS TO EXISTING ORDERS. |
Cutting Today: |
7th October 2020 |
Design Stages
ALL orders go through our five-stage design process. As we are a craft wholesaler, and sell thousands of different shapes and KITs in various shapes and sizes - as well as offering personalised options, we do not keep any items physically cut in stock. ALL products ordered have to be manually designed and uploaded into our machines, and then cut and sanded before dispatch. Therefore all orders, including blank shapes are subject to our design process and current turnaround times.
The only exception to this are our acrylic star reward jar tokens. As we sell these by the hundreds each day, to reduce acrylic wastage, these are cut by the sheet, and stored in our shop ready for use.
If your order is at the CUTTING stage as per date listed above, then your order will be shipped within 24-48hrs.
